Hardpoint Systems
02Booked job

Past-customer reactivation

The cheapest customer to win is the one you already have. Annual services, seasonal work and the follow-on job get a text when they are due, and a quiet week gets a message to the whole list, without spending anything on ads.

What changes

A quiet week becomes a busy one, from the customers who already know your work.

How it works

  • The list is already there

    Everyone who has called, booked or enquired is in the system, so there is nothing to import.

  • Timed to the work

    Annual services, seasonal jobs and follow-on work get a reminder when it is due, not when you happen to remember.

  • A lever for a quiet week

    Something to pull when the diary looks thin, instead of waiting and hoping.

  • Text or email, in a couple of clicks

    Write it, pick who gets it, send. No campaign builder to learn first.

Every customer you have done a job for is in the system already: name, number, what you did and when. That is the list. Nothing to import, nothing to build.

The reminders are written for the work you actually do: a service due, a season starting, a job that usually leads to another one. They go out as a short text in your voice, and anyone who replies lands in your inbox as a normal conversation.

When the diary looks thin, there is also a plain lever to pull: one message to everyone, or to everyone in an area, in a couple of taps. Not a campaign builder. A text.

Ready When You Are

Past-customer reactivation is one of sixteen services in one system for $289 a month. No contract, no setup fee.

A customer reading a text reply on their phone.