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Hardpoint Systems

How it works

One form from you. Ten days from us.

Nothing to install, nothing to migrate, and no call before anyone tells you the price.

Three Steps, Start to Running

  1. 1
    5 minutes

    Tell us about the business

    One short form: what you do, where you work, and how customers reach you now. No call to book, and nothing to install.

  2. 2
    7–10 days

    We build and connect it

    The site, the number, the inbox, the review requests and the follow-up, set up and wired together. If you already have a website we plug into it instead of replacing it.

  3. 3
    Ongoing

    It runs, and you get a report

    Calls get answered, leads get chased, reviews get asked for. Once a month you get a plain-English summary of what came in.

What Stops Happening

Three ways a good business loses work it already earned, and what the system does about each.

  • You miss a call.

    You were on a roof, under a sink, or with a customer. By the time you listen to the voicemail they have rung the next one on the list, because most enquiries go to whoever answers first — not the cheapest, not the best reviewed, the first.

    They get a text back in seconds, and the conversation starts without you.

  • A lead goes quiet.

    It came in on the website at eight in the evening, or on a channel you only check on Sundays. You replied once and heard nothing back, so it sat there. The job did not go anywhere — they got busy, and so did you.

    They hear from you again automatically, until they reply.

  • Nobody leaves a review.

    Your work is good and your happy customers meant to leave one. They said they would. Then they got in the car and forgot, because asking at the right moment is the part everyone forgets — and the customer comparing three businesses picks the one with recent reviews.

    Every finished job asks for one, and the good ones land on your site.

Run From One App on Your Phone

Everything the system does lands in one place: the inbox you answer from, the calendar customers book into, and the reviews you reply to.

The app conversations list, showing recent customer messages with unread counts.

Conversations

Every call, text, webchat and form enquiry in one thread.

The app calendar in month view with booked days marked.

Calendar

What is booked, and slots customers can book themselves.

The app dashboard showing tasks due, unread messages and appointment counts.

Dashboard

Tasks, unread messages and appointments at a glance.

Ready When You Are

Nothing to install, nothing to migrate, and the price is published before anyone talks to you.

A customer reading a text reply on their phone.